Archives: Services

Leaving hospital is an important step in recovery, but it can also be a stressful time for patients, families, and care teams. At Olesuke, we provide a specialised Hospital Discharge & Rapid Intake service designed to make the transition from hospital to home or community care as smooth, safe, and efficient as possible.

Our team works closely with hospitals, discharge planners, and families to ensure participants have the right supports in place as quickly as possible. By acting promptly, we help reduce delays in discharge, prevent unnecessary readmissions, and ensure individuals receive the care they need immediately after leaving hospital.

What We Provide

  • Rapid Intake: Fast response to hospital referrals, with support plans in place quickly and efficiently.
  • Transitional Care Planning: Coordination with hospital teams, participants, and families to ensure all needs are identified before discharge.
  • 24/7 Support Options: Access to care staff for personal support, community access, and in-home care around the clock if required.
  • Accommodation Support: Short-term and medium-term accommodation (MTA) available when returning directly home is not possible.
  • Complex Care Services: Nursing and specialist support including medication management, wound care, and PEG or tracheostomy support where needed.
  • Transport & Transition Assistance: Safe, reliable transport from hospital to home, accommodation, or community care.

Why Choose Olesuke?

  • Fast & Reliable Response: We prioritise hospital referrals to ensure participants are safely discharged on time.
  • Comprehensive Support: From personal care to accommodation, transport, and nursing, we cover every step of the transition.
  • Collaboration with Hospitals: We work hand-in-hand with discharge planners, case workers, and families to ensure continuity of care.
  • Participant-Centred Approach: Every plan is tailored to the individual’s health, goals, and circumstances, ensuring the right care from day one.

Our Commitment

We are committed to providing a hospital discharge pathway that gives confidence to participants, families, and hospital teams. By bridging the gap between hospital care and community supports, we ensure every transition is safe, timely, and focused on long-term wellbeing.

With Olesuke’s Hospital Discharge & Rapid Intake service, you can be assured that participants receive the right care, at the right time, in the right place.

Olesuke understands that having the right accommodation options is an important part of ensuring comfort, stability, and wellbeing. We provide tailored accommodation supports designed to meet short-term and transitional needs, with a strong focus on Medium Term Accommodation (MTA) and Respite care. Our goal is to create safe, supportive environments where individuals feel respected, cared for, and empowered while receiving the right level of support.

Medium Term Accommodation (MTA)

Medium Term Accommodation is designed for participants who require a safe and stable place to stay while awaiting permanent housing solutions. Olesuke’s MTA services provide:

  • Fully accessible, comfortable housing options.
  • 24/7 support tailored to individual care needs.
  • Assistance with daily living tasks such as personal care, meals, and transport.
  • A supportive environment that promotes independence and confidence during transition.

Our MTA service is ideal for individuals who are moving between housing arrangements, waiting for home modifications to be completed, or transitioning into Specialist Disability Accommodation (SDA). We ensure that every person feels secure and supported during this important stage of their journey.

Respite Care

Caring for a loved one is rewarding but can also be challenging, which is why planned breaks are essential for both participants and families. Our Respite services provide short-term accommodation where clients receive high-quality, personalised care in a welcoming environment.

Respite with Olesuke offers:

  • Short-term stays tailored to individual needs
  • Support with personal care, meals, and community access
  • Safe and inclusive environments that promote social engagement and wellbeing
  • Peace of mind for families and carers, knowing their loved one is cared for by trained professionals

Whether for a few days or a few weeks, our respite care gives participants the chance to enjoy new experiences, build connections, and maintain routines while giving carers valuable time to rest and recharge.

Why Choose Olesuke Accommodation?

  • Compassionate, trained staff available 24/7.
  • Person-centred care plans designed around individual goals and preferences.
  • Safe, welcoming, and inclusive environments.

At Olesuke, our accommodation services are more than just a place to stay, they are a space where clients feel supported, families feel reassured, and every individual has the opportunity to thrive.

Living independently and comfortably starts with the right daily supports. At Olesuke, we provide personalised Assistance with Daily Life services designed to help clients manage everyday tasks while promoting dignity, independence, and confidence. Our goal is to make daily living easier, safer, and more enjoyable, while empowering each person to live the life they choose.

What We Support With

Our trained and compassionate support workers provide assistance across a wide range of daily activities, including:

  • Personal care such as showering, grooming, and dressing.
  • Meal preparation and support with healthy eating.
  • Household tasks such as cleaning, cleaning, laundry, and organising.
  • Domestic assistance including general tidying, grocery shopping, and light home maintenance.
  • Medication prompts and health-related routines.
  • Support with mobility and transfers
  • Transport to appointments, shopping, or community activities

Person-Centred Approach

Every individual has unique needs, preferences, and goals. That’s why our team takes the time to understand what matters most to you and delivers support in a way that respects your routines and independence. Whether you require hands-on assistance or just a little extra support to get things done, we tailor our services to suit your lifestyle.

Beyond the Basics

We believe that Assistance with Daily Life is not just about completing tasks, it’s about helping clients feel empowered in their homes and communities. Our support workers encourage skill-building where possible, so clients can gain greater independence and confidence in managing their daily routines.

Flexible and Reliable Support

Support is available during the day, overnight, or 24/7 depending on your needs. Whether you’re living at home, in Supported Independent Living (SIL), or Specialist Disability Accommodation (SDA), our team ensures you receive consistent, compassionate care that promotes safety, comfort, and wellbeing.

At Olesuke, we are committed to providing more than just support, we deliver care that enhances quality of life and helps each individual achieve their personal goals.

Olesuke understands that navigating the NDIS can sometimes feel confusing or overwhelming. With so many providers, services, and options available, it can be difficult to know where to start, or how to make sure you’re getting the most out of your funding. That’s where our Support Coordinators come in.

Our team of skilled and experienced coordinators work closely with you to understand your individual needs, goals, and preferences. We believe that every person deserves a support network that truly reflects who they are and what they want to achieve in life. Our role is to help you access the right services, make sense of your funding, and bring together the pieces of your care in a way that is smooth, consistent, and empowering.

What Our Support Coordinators Do

Our coordinators provide a wide range of supports designed to simplify the NDIS journey and help you take control of your plan. This includes:

Explaining your funding so you fully understand what is available and how it can be used.

Connecting you with trusted providers who are best suited to meet your needs and preferences.

Building a comprehensive support network, including disability services, community programs, health professionals, and more.

Managing provider relationships to ensure services are delivered effectively and in line with your goals.

Monitoring your supports and making adjustments as your needs change, so your plan continues to work for you.

Strengthening your skills and confidence to make informed choices and exercise greater independence.

A Person-Centred Approach

We don’t believe in one-size-fits-all solutions. Every coordination plan is tailored to the person, their aspirations, challenges, and lifestyle. Our coordinators listen carefully, respect your decisions, and involve you in every step of the process. We work in partnership with you, your family, and your broader care team to ensure all supports are aligned and working toward the outcomes that matter most to you.

Ongoing Guidance and Advocacy

We know that life changes, and so do support needs. Our coordinators provide ongoing guidance, helping you adjust your plan as required and making sure services evolve with you. If challenges arise, we advocate on your behalf, ensuring that your voice is heard and your rights are respected. Whether it’s navigating a service gap, resolving a concern, or planning for the future, our team is there to support you with clarity and confidence.

Empowering You Every Step of the Way

With our Support Coordinators by your side, you can focus on what truly matters, living your life, pursuing your aspirations, and building independence. We aim to reduce the stress of managing services, give you peace of mind, and empower you to create the future you want.

Community participation is an important part of living an independent and fulfilling life. We provide Community Access support to help clients engage with the world around them, build social connections, and take part in meaningful activities.

Our dedicated support workers assist clients in accessing a wide range of community opportunities, including:

Social and recreational activities

Attending appointments and events 

Education and skill-building programs

Shopping and personal errands

Exercise and health-related programs

We believe that Community Access is about more than simply attending activities, it’s about building confidence, independence, and inclusion. Our team encourages clients to explore new experiences, develop life skills, and strengthen their social networks, all while feeling safe and supported.

Every plan is tailored to the individual’s goals, preferences, and abilities, ensuring that support is flexible and meaningful. Whether it’s regular outings, one-on-one mentoring, or assistance with transport, we work alongside clients and their families to make sure participation in the community is both accessible and enjoyable.

By providing consistent and reliable support, we empower clients to live the life they choose, stay connected, and feel valued as part of their community.

Our Nursing Services are delivered by a team of highly qualified and experienced nurses who bring both professional expertise and compassionate care to every client. We understand that complex health needs require more than routine support, they require skilled, attentive, and responsive nursing that promotes both safety and dignity.

Our nurses provide specialised care in areas such as:

Complex Bowel Care

Wound Management

Tracheostomy Management

Ventilator Management

PEG Feeding

Catheter Management

Continence and Health Supports Assessment Report

Each of these services is delivered with strict adherence to clinical best practices, ensuring that clients receive the highest standard of healthcare in the comfort of their own home or accommodation setting.

Beyond clinical care, our nursing team works closely with families, carers, and other support professionals to ensure that every aspect of a client’s health and wellbeing is considered. We take a collaborative approach, integrating care plans with broader support services so that clients experience consistency, safety, and reassurance at all times.

Our commitment goes beyond treating conditions — we focus on empowering clients, building confidence, and enhancing quality of life through respectful, person-centred care. Whether it’s daily management of a health condition, post-hospital support, or ongoing complex care, our nursing team is there 24/7 to provide expertise and compassion.

24/7 Care | Olesuke Disability Services

At Olesuke, we understand that quality care doesn’t stop at the end of the day.
Our 24/7 Care services are designed to ensure NDIS participants receive the support they need — whenever and wherever they need it.

Whether you’re at home, in Supported Independent Living (SIL), Specialist Disability Accommodation (SDA), or Individualised Living Options (ILO), our team provides consistent, reliable, and compassionate care around the clock.

We believe true care means safety, respect, and human connection — 24 hours a day, 7 days a week.

Complex Care

Our highly trained registered nurses provide specialised complex care, ensuring that even the most advanced health needs are met safely and professionally.

Complex care may include:

All clinical procedures follow strict NDIS Practice Standards and AHPRA-aligned protocols, ensuring quality and compliance.

24/7 In-Home and Accommodation Supports

NDIS participants deserve to feel safe, supported, and empowered in the place they call home.

That’s why our 24/7 care is designed to provide continuous, adaptable support that fits your lifestyle and NDIS goals, whether living independently, in SDA, SIL, or ILO.

Our trained staff assist with:

healthcare

Personal care and hygiene

prompt

Medication prompts

nutrition (1)

Medication prompts

mobility

Mobility and transfer assistance

property insurance

Domestic tasks and home management

response

Companionship and social engagement

We also provide overnight and on-call support, so urgent needs are met immediately — giving participants and families peace of mind that help is always available, day or night.

Coordinated, Person-Centred Care

By working closely with families, carers, and allied health professionals, we deliver coordinated, consistent care that evolves with NDIS participants’ changing needs.

Our goal is simple:
to promote independence while providing the right level of support to maintain health, safety, and quality of life — 24 hours a day, 7 days a week.

Core Supports

Everyday living should be supported with dignity and choice. Our 24/7 services cover essential Core Supports, including:

Community Access : Supporting participation in social, recreational, and community activities.

Assistance with Daily Life : Helping with personal care, household tasks, and daily routines to promote independence and wellbeing.

Complex Care

Our highly trained support staff and nurses provide specialised complex care, ensuring that even the most advanced needs are met safely and professionally. This includes but not limited to:
- Stoma Care
- Ventilator Management
- Tracheostomy Care
- PEG Feeding
- Catheter Management
- Wound Care
- Bowel Care and Continence Management

Frequently Asked Questions

24/7 Care includes core supports like daily living assistance and community access, plus complex clinical care such as tracheostomy or PEG management when required. For NDIS participants with Acquired Brain injury or Traumatic brain injury, Parkinson’s, multiple sclerosis, dementia, complex mental health, Autism and Intellectual disability.

Yes – Olesuke provides round-the-clock care in private homes, Supported Independent Living (SIL), Specialist Disability Accommodation (SDA), and Individualised Living Options (ILO).

Absolutely. Our nurses and support workers collaborate to ensure continuity of care and safe delivery of complex supports.

Yes — we offer active and sleepover night shifts, plus on-call services to handle urgent or unplanned needs at any time.

Depending on availability and clinical requirements, services can often begin within 24–48 hours of referral confirmation.

Our Commitment

At Olesuke, we provide care that never sleeps — professional, respectful, and always centred on your safety, wellbeing, and independence.

Enquiry Form

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At Olesuke, we recognise that every NDIS participant needs are unique. Our team of experienced and skilled behaviour support practitioners is here to offer tailored, compassionate support. We work closely with families and all stakeholders to develop comprehensive behaviour support plans.

Comprehensive Training Programs

Our training programs are designed for support workers, teachers, DCJ case workers, support coordinators, social workers, youth workers, and families. We offer both face-to-face and virtual classes, ensuring accessibility and convenience.

Techniques and Skills for Safer De-Escalation

The program focuses on effective techniques for safer de-escalation.

Personal Safety Protocols and Post-Incident Reporting

This training focuses on maintaining personal safety during incidents and understanding the post-incident impact and reporting procedures.

Positive Approaches to Behaviour Management

Learn methods and strategies for encouraging positive behaviours and managing challenging behaviours.

Effective Use of Restrictive Practices

The program covers the ethical and effective use of restrictive practices in behavior management.

Understanding Trauma and Trauma-Informed Approaches

This course provides insights into how trauma affects behaviour and how to apply trauma-informed approaches in support settings.

Suicide Prevention Training

The training provides knowledge and skills to recognise and respond to signs of suicide risk and prevention.

Providing Comprehensive Behaviour Support Plan

Our dedicated team of Behaviour Support Practitioners work in collaboration with NDIS and DCJ clients, their families, and other stakeholders to develop personalised and comprehensive Behaviour Support Plans (BSPs).

Initial Assessment

Family, support workers, teachers, DCJ caseworker, support coordinators, social workers, and youth workers engagement meetings

Developing the Behaviour Support Plan

We are an SSRC registered organisation committed to supporting children, young people, and their families through high-quality, compassionate care. In close collaboration with DCJ case workers, we deliver a suite of services designed to promote safety, stability, and positive relationships during times of need.

Our support includes temporary crisis accommodation for those in urgent situations, and comprehensive supervision and facilitation services such as supervised visits, supervised transport, changeover facilitation, detailed contact visit reports, and court attendance. Every service is grounded in our child-centred approach, prioritising emotional wellbeing, trust, and transparent communication, so that children and their families feel respected, supported, and empowered at every step.

Temporary Crisis Accommodation

We offer temporary crisis accommodation for DCJ clients. We work collaboratively with DCJ caseworkers to support clients in accessing temporary crisis accommodation while they find long-term housing or work towards returning to their homes.

Supervised Visits

We facilitate safe supervised visitations between children and non-custodial parents. Our trained social and support workers ensure a neutral, supportive environment for meaningful interactions while upholding child safety standards.

Changeover Facilitation

Our Changeover Facilitation service supports smooth, respectful handovers during parental transitions, prioritising children's emotional and physical well-being, promoting stability, and reducing stress for all family members.

Supervised Transport

Our Supervised Transport service offers safe, reliable transportation for children, ensuring utmost care during court-ordered or necessary parental supervision journeys between visits, school, or appointments.

Court Attendance

Our Court Attendance Service provides support by having our case worker or youth worker accompany clients during court proceedings, ensuring they have a supportive presence during a challenging time. Our worker can provide a factual report detailing how the proceedings unfolded, if required.

Contact Visit Report

Our Contact Visit Report service documents supervised visitations, offering insights into parent-child interactions and child well-being, supporting informed decisions in legal proceedings and custody evaluations.

Specialist in supporting people

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We are proud to offer a comprehensive range of National Disability Insurance Scheme (NDIS) services designed to empower individuals living with disabilities to achieve their goals, maximise their independence, and live life to the fullest.

24/7 Care

Our dedicated team provides round-the-clock support to ensure clients receive consistent and reliable care at any time of the day or night. We are available to assist with urgent needs, ongoing monitoring, and after-hours support, giving peace of mind to clients and families.

Nursing Services

Our team of highly qualified and experienced nurses provide complex bowel care, wound management, Tracheostomy management, ventilator management, PEG feeding and catheter management.

Community Access

Our NDIS community access and social participation services empower clients to actively engage and build meaningful relationships. Our experienced support workers assist clients in achieving their social goals.

Positive Behaviour Support

Our Behaviour Support Practitioners develop evidence-based, person-centred strategies to improve quality of life and reduce behaviours of concern. We focus on building skills, strengthening communication, and creating safe, supportive environments tailored to each individual’s needs. Our approach works closely with families, carers, and support teams to ensure positive outcomes and long-term, sustainable change.

Accommodation

We understand that having the right accommodation options is an important part of ensuring comfort, stability, and wellbeing. We provide tailored accommodation supports designed to meet short-term and transitional needs, with a strong focus on Medium Term Accommodation (MTA) and Respite care.
Our goal is to create safe, supportive environments where individuals feel respected, cared for, and empowered while receiving the right level of support.

Assistance with Daily Life

We provide tailored daily living support to help clients manage personal care, meal preparation, household tasks, and medication routines with dignity and independence. Our skilled support workers also assist with mobility, transport to appointments, and participation in community activities.
We focus on promoting comfort, safety, and confidence, ensuring that every individual can live a fulfilling and independent life while receiving the right level of support for their unique needs.

Support Coordination

Our skilled coordinators work closely with you to understand your unique needs and goals, ensuring you receive the right supports. We assist with connecting you to a range of services, managing relationships with providers, and coordinating your care to achieve the best outcomes. Whether you need help understanding your funding or want to build a comprehensive support network, our team is here to empower you every step of the way. With our support, you can focus on what truly matters, your aspirations and quality of life.