Support coordination for participants needing practical guidance in navigating the NDIS
Navigating the NDIS can feel complex and overwhelming, especially when you’re unsure what your plan actually covers or what your next step should be.
Many participants and families come to us because they:
- don’t fully understand their funding
- feel unsure which supports or providers are right
- feel stuck and don’t know how to move forward
At Olesuke, our Support Coordinators focus on making the NDIS clear, manageable, and centred around you.
We help you understand your options, organise the right supports, and move forward with confidence — without pressure or jargon.
This Support Coordination is right for you If:
- You have an active NDIS plan (or a plan starting soon)
- You are based in Sydney, Wagga Wagga, and Albury
- You want clear guidance, not rushed decisions
If this sounds like you, we’re here to help.
What our Support Coordinators help you with
Support Coordination isn’t just about connecting services. It’s about helping you navigate the NDIS with confidence.
Our Support Coordinators can help you:
Understand your funding
Know exactly what’s available in your plan and how each category can be used.
Connect with the right providers
Choose supports that align with your goals, preferences, and circumstances.
Build your support network
Access community programs, therapists, health professionals, and other supports.
Coordinate your services
Ensure providers work together smoothly, reducing confusion and gaps in care.
Monitor and review your plan
Track progress and adjust supports as your needs change.
Develop your confidence
Develop the skills and understanding to manage your supports more independently, at your own pace.
Support Coordination during hospital discharge or health transitions
Being discharged from hospital can be a stressful and uncertain time, particularly when ongoing supports need to be arranged and coordinated.
Our Support Coordinators can assist participants and families during hospital discharge by:
- helping organise NDIS supports in line with the participant’s plan
- coordinating services to reduce gaps after discharge
- working alongside families, hospitals, and health professionals where appropriate
Our focus is on supporting a smoother, safer transition back into the community.
Some participants require additional coordination during periods of transition, such as returning to the community from inpatient care, custody, or while engaging with community mental health services.
We support participants during these transitions by helping them:
- understand and use their NDIS plan effectively
- connect with appropriate community-based supports
- navigate complex systems with clear guidance
- reduce service gaps during periods of change
Every situation is different. We take the time to understand what’s needed before recommending next steps.
Support Coordination for transitional and community mental health needs
Let’s talk about your support coordination needs
If you’re feeling unsure about your NDIS plan or how Support Coordination can help, the first step is a conversation.
Our Approach: Clear, Personal, and Practical
At Olesuke, we know no two journeys are the same.
Our Support Coordination approach is:
- Calm and respectful
- Clear and easy to understand
- Focused on practical outcomes, not overwhelm
We take the time to understand what’s most important to you and support decisions that fit your life, values, and goals — while we handle the complexity behind the scenes.
Ongoing Guidance and Advocacy
Life changes, and your supports should change with it.
Our Support Coordinators provide ongoing guidance and advocacy, helping you:
- adjust supports as your circumstances evolve
- navigate service gaps or challenges
- prepare for plan reviews
- advocate for appropriate supports when needed
You don’t have to manage these changes alone.
Frequently Asked Questions
Support Coordination is a funded service that helps participants understand their plan, connect with suitable providers, and coordinate their supports effectively.
It’s available to NDIS participants whose plan includes “Support Coordination” or “Specialist Support Coordination.” Your LAC or planner can confirm this.
Support Coordinators help you implement and manage services. Plan Managers handle financial transactions and invoicing. Some participants have both for full flexibility.
Yes — we can mediate communication, help you find an alternative provider, and ensure your transition is smooth and respectful.
We stay in touch regularly — weekly, monthly, or as required — to monitor progress and adapt your supports when things change.
Absolutely. We collaborate with allied health professionals, community programs, and care teams to ensure your plan works as a whole.
During your next plan review, request this funding from your NDIS planner or LAC. We can provide supporting documentation if needed.
Enquiry Form
Let’s make your NDIS plan work for you — our coordinators are here to guide and support every step.
